Me: hello, this is :::::::::::::::. How may I help you today?

Caller: I don’t need any help.

Me: okay.

Caller: what is this regarding?

Me: this is (repeat name of company). We provide (x service).

Caller: what do you want?

Me: well, we provide this service, I can help you with that if may have your name please?

Caller: you called me.

Me: we may have called you, however you have now called us and I will need some information to see why we called you.

Caller: when did I call you?

Me: …just now.

Caller: that’s impossible because I am in Canada.

Me: okay….

Caller: I am in Canada! Good day. (Hangs up)